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The Office Built With You in Mind

by Dr. Willemin

At Align Chiropractic we do a lot of things differently; our current patients already know this. We built our office procedures with our patients in mind. We are truly a family business, and we know that most offices don’t seem to actually consider what patients want, but rather force them into office routines that make receiving quality care a challenge. We have never wanted to be ‘just another doctor’s office,’ but rather we built Align Chiropractic to feel like a family friendly hangout.

What is the first thing you do in most offices? Yep – wait. And the second? You got it – wait some more. Newsflash – no one likes waiting! At our office, the goal is zero waiting time. Really. Zero. In fact, our waiting room isn’t so much a place to wait as it is for children to enjoy some play time. The only people who really use the waiting room are the children who tag along with their parents. Don’t worry, they don’t mind. In the morning they will have instant playmates with my own kids or an afternoon visit complete with kid friendly entertainment. We have a large collection of toys, games, and activities, including: a kid-sized kitchenette, cars and ramps, board games, coloring books, and if all of that still isn’t enough we have streaming services on TV and are happy to put on a favorite show or movie. You won’t have to battle or feel stressed with your children at our office, except maybe when it’s time to leave! On the rare occasion you do have to wait, we will keep that wait time under 10 minutes. We know that your time is important, and so we do everything we can to let you keep as much of it as you can.

Another way that we try to make you and your family comfortable is our free beverage and snack station. Did you book one of our 7:30 am appointments or want an afternoon pick me up? We’ve got you covered with both coffee and tea. We also have more kid friendly options like hot chocolate, juice, and water. More than just thirsty? We have an array of healthy snacks ready to go too. All drinks and snacks can be enjoyed in the office and are also easy to grab for the road. Between no wait time, and our free beverages, you could sub out your morning coffee stop for an adjustment and still be to work on time.

While our office is very kid friendly, we also know that not everyone is looking for the noise and chaos that tends to follow wherever kids go. Don’t worry, we are open until 7pm three nights a week. These later hours seem to be ideal for patients who are looking for a quieter, kid free experience.

Okay, we get it, time isn’t the only thing you have in limited supply. Money also has to be managed. Health insurance costs a lot, and so most people want to utilize theirs. To help patients get the most of their insurance, we participate with most insurances and even take the time to verify and explain your benefits to you. We then will explore your options to make sure our care is as cost effective as possible for you. If you don’t have insurance or your insurance doesn’t provide a lot of beneficial coverage, we offer several affordable cash options. If your whole family is looking for care, we even have family plans available to help keep your family and wallet healthy.

Our office was set up with family in mind. We wanted to create an office environment that ditches the uptight feeling of most offices and instead feels more like visiting family. So whether the appointment is for you, your entire clan, or some combination in between, our office is setup to get you what you really want – back to your life.